![woman waiting on the phone](/sites/default/files/styles/feature_medium_470x282_/public/dialing_by_tulika_sonwani.jpg?itok=VubfrCMY)
In depth
How helpful are helpline numbers?
COVID-19 pandemic has led to a spike in gender-based violence in India. Helpline numbers and digital tools have been used to reach out to survivors, given the absence of physical services. But those women who cannot use phones, email or social media are most likely to be entirely excluded from these systems.
This piece was written as a part of a CIS project.